FAQs
Frequently Asked Questions
Quick answers about AHAT — services, accreditations, engagement models, and how to start a conversation. Don't see your question? Reach out and a real person will get back within one business day.
AHAT (Al Holol Al Thakeya) is an Omani SME and Riyadah-registered ICT and cybersecurity company. We deliver five service lines from one team: Cybersecurity Services (managed SOC, SIEM/XDR, IAM, threat intelligence, penetration testing, incident response, vCISO advisory); Cloud Solutions (Azure migration, virtual desktops, managed cloud, hosting for regulated workloads); ICT Infrastructure & Managed Services (network design, cloud integration, 24/7 helpdesk, IT outsourcing); Connectivity Solutions (high-throughput wireless connectivity, up to 20+ Gbps over 20 km); and Technology & Innovation (AI, IoT, autonomous robotics, smart city solutions, laser communication).
- MTCIT-accredited Security Assessment Service Provider (Ministry of Transport, Communications and Information Technology)
- ISO 27001:2022 certified for information security management
- Active TRA Telecom Services License No. 498/2025
We are also classified Excellent Grade by the Oman Tender Board and registered under the Joint Supplier Registration System (JSRS).
Our MTCIT approved-provider listing can be verified on the Ministry's public register under ALHOLOL ALTHAKEYA INTERNATIONAL.
Headquartered in Muscat, Oman, with active operations in Dubai, UAE since 2025. We serve customers across the GCC, with a primary focus on the Sultanate of Oman and the United Arab Emirates.
Both. Every cybersecurity offering is available as either an ongoing Managed Service (retainer with continuous monitoring, tuning, and reporting) or a One-Time Project (fixed-scope deployment, training, and handover). The same flexibility applies to most of our cloud and ICT services. The Cybersecurity Services page has a side-by-side comparison of both engagement models.
Government entities, banking and financial services, education, energy, manufacturing, and enterprise across the GCC. Service tracks for data residency, compliance reporting, and regulated workloads are specifically tuned for government and financial-sector requirements.
Yes. Our in-house Managed SOC (launched in 2023) provides 24/7 monitoring, threat detection, and incident response. We operate SIEM/XDR aligned with the MITRE ATT&CK framework and ISO 27001 standards. Available as a monthly retainer or as a one-time platform deployment with handover.
- Contact form at /contact-us — we respond within one business day.
- WhatsApp at +968 9334 0361 (floating button on every page).
- Phone — General: +968 24583990, Sales: +968 9829 4968.
Most engagements begin with a 30-minute scoping call so we understand your environment and requirements before proposing a scope and price.
Our team operates in both English and Arabic. The website is currently English-only; an Arabic-language version is on the 2026 roadmap. Sales calls, technical documentation, and signed agreements can be conducted in either language.
Yes. Our Cloud Solutions practice includes hosting tuned for Oman's data residency requirements, which is critical for government and financial-sector workloads. We deliver Azure migrations with regional residency, on-prem and private-cloud builds, and virtual desktop infrastructure (VDI) for regulated environments.
Costs vary with scope, scale, and engagement model (managed retainer vs one-time project). We provide a fixed proposal after a 30-minute scoping call to understand your environment and requirements. Contact us for an estimate.