SUR
ICT Infrastructure & Managed Services in Sur
Sur is Oman's south-eastern industrial and logistics hub — concentrated around the LNG plant, the port, shipbuilding, and downstream petrochemicals. Cybersecurity engagements in Sur are dominated by oil & gas OT environments and the regulatory layer that comes with critical-infrastructure designation. Geographic separation from Muscat makes resilient connectivity and remote SOC operations a baseline requirement, not an optional add.
Capabilities
What AHAT delivers
Network Architecture & Design
Campus, data-centre, and wide-area network designs aligned with Cisco, Aruba, and Juniper standards. From greenfield builds to brownfield refreshes with capacity, security, and operational hand-off built in.
Data Centre Solutions
Co-location, on-prem build-outs, and hybrid configurations. Server, storage, virtualisation, and backup design — sized for compliance and operating budget, not vendor-pitched maximums.
IT Outsourcing & Managed Services
End-user computing, infrastructure operations, and application management delivered as a managed retainer. Multi-tier support across L1 / L2 / L3 with named SLAs and ITIL-aligned processes.
24/7 Service Desk
Centralised first-line support for end users — call, email, ticket — with priority-aware routing, multilingual coverage (Arabic + English), and integration with the same SOC and NOC infrastructure used by the wider AHAT operation.
System Integration & Deployment
Hardware + software integration for major IT estate refreshes. Scope, source, deploy, hand-off — with vendor management across Microsoft, Dell, HPE, Cisco, and the rest of the AHAT partner stack.
For the full ict infrastructure & managed services engagement model, accreditation references, and the comparison table of managed vs one-time delivery, see the main service page.
All ICT Infrastructure & Managed Services →FAQ
- MTCIT-accredited Security Assessment Service Provider (Ministry of Transport, Communications and Information Technology)
- ISO 27001:2022 certified for information security management
- Active TRA Telecom Services License No. 498/2025
We are also classified Excellent Grade by the Oman Tender Board and registered under the Joint Supplier Registration System (JSRS).
Our MTCIT approved-provider listing can be verified on the Ministry's public register under ALHOLOL ALTHAKEYA INTERNATIONAL.
Both. Every cybersecurity offering is available as either an ongoing Managed Service (retainer with continuous monitoring, tuning, and reporting) or a One-Time Project (fixed-scope deployment, training, and handover). The same flexibility applies to most of our cloud and ICT services. The Cybersecurity Services page has a side-by-side comparison of both engagement models.
- Contact form at /contact-us — we respond within one business day.
- WhatsApp at +968 9334 0361 (floating button on every page).
- Phone — General: +968 24583990, Sales: +968 9829 4968.
Most engagements begin with a 30-minute scoping call so we understand your environment and requirements before proposing a scope and price.
Costs vary with scope, scale, and engagement model (managed retainer vs one-time project). We provide a fixed proposal after a 30-minute scoping call to understand your environment and requirements. Contact us for an estimate.